Keep the evidence. Reach the right responder.
Adalysta support handles account and marketplace cases. It is not an emergency service, a bank, a payment provider, or a police reporting portal.
Last updated September 2, 2026
Open an in-app support ticket
Sign in to Adalysta, open Account, choose Customer support, and create a ticket. The ticket keeps its status and replies together so the support team can review the case.
Include the listing, profile, conversation, transaction, or existing report reference. Never include a password, one-time code, full payment-card number, private key, or wallet seed phrase.
Sign inReport suspicious activity in context
Use the Report action on the listing, profile, or conversation whenever it is available. A contextual report can preserve references that a general support message cannot safely reconstruct.
- Stop sending money or personal information.
- Keep messages, receipts, usernames, phone numbers, payment references, and screenshots.
- Do not publicly accuse a person or attempt retaliation.
- Block the account after preserving the evidence you need.
Get urgent help outside Adalysta
Immediate danger: move to a safe place and call the local emergency-services number for your location. Do not wait for an Adalysta response.
Money sent or account compromised: contact the bank, card issuer, crypto service, login provider, or payment provider immediately. Ask whether a transfer can be stopped and secure the affected account.
Official crime report: contact the police or official cybercrime reporting service in the country where the incident occurred. Adalysta reports and support tickets are marketplace records; they are not police reports, and Adalysta does not automatically file one for you.
Account access, privacy, and deletion
Use support for account recovery, an identity-verification concern, a moderation appeal, or a privacy request. To remove an account, use the authenticated workflow on the Delete account page or in the mobile app under Settings and deletion.
No public support email or guaranteed response time is currently published. This page will be updated when an operational contact channel is verified.